Thursday, 10 July 2014

Patients are using WeChat to pay medical fees.

In the last October, in China, three doctors at the No.1 People's hospital in Wenling were stabbed to death by a patient, Lian Enqing; because of the frustration in waiting to see the doctors. Jason Lim believes that there is lack of effective channels for patients to raise up their voice, and the doctors were over prescribe medicine to earn money instead of taking care of the patient (Sources form http://www.scmp.com/comment/article/1505691/china-must-heed-anger-over-health-care-standards-curb-hospital-violence ).


wechat hospital 1
 WeChat has decided to step in and resolve this issues in China. WeChat has become a pervasive part of people's daily lives. It is important to improve the efficeincy in China's hospital system especially when a hospital is dealing with 10000 patiens everyday.

http://blogs-images.forbes.com/jlim/files/2014/06/wechat-hospital-2.jpeg

Now patients can follow the official WeChat, or by scanning the QR code which posted by the hospital, this could help the patients view the information about specialist doctors to make an appointment. WeChat also provide payment system for the patients to pay their registration fee and medicine costs through the app. Besides, patients get to monitor where they are in the que too. After seeing the doctors, patients can bind their medical card with official acount, they can check the dates and time for return visit. It has became very convenient for patients and admins could save more time and energy in having one-to-one register.

With all these abilities, WeChat has become an effective tool to solve social problems in this society.

Sources: http://www.forbes.com/sites/jlim/2014/06/16/wechat-is-being-trialed-to-make-hospitals-more-efficient-in-china/

http://medbridge.cn/News_id_detail.aspx?id=135

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